Cancellation, Refund and Delivery Policy

Cancellation Policy:

You can request the cancellation of your order before the delivery process is arranged. Please contact us as soon as possible to inform us of your desire to cancel the order, and we will do our best to accommodate your request. However, cancellation fees may apply in some cases depending on the timing of the cancellation and the status of the product.

Refund Policy:

In case of a refund, the paid amount will be refunded to you using the original payment method. Please note that it may take some time for the funds to be returned to your account, depending on the refund policy of the relevant financial institution.

Delivery Policy:

We will arrange the delivery process as quickly as possible after payment confirmation and order processing. Please note that delivery times may vary depending on the delivery location and circumstances beyond our control. We will make every effort to provide shipment tracking information for you to track the status of your shipment.

Damaged or Missing Products:

If you receive a damaged or missing product, please contact us as soon as possible and provide a clear picture of the damaged or missing item. We will arrange for the replacement of the damaged or missing product based on availability and our refund policy.

Handling Complaints:

If you have any complaints or inquiries, please contact our customer service team as soon as possible. We will do our best to resolve any issues or queries you may have.

Please review these policies carefully before making any purchase, cancellation, or refund from the website. These policies may be updated periodically, and it is your responsibility to regularly review them for any new changes.